Refund policy

Refund Policy – Galleria Grounds

At Galleria Grounds, all sales are final. As a small, growing brand, we do not offer refunds at this time.

No Refunds

We do not provide refunds for:

  • Incorrect size selection

  • Change of mind

  • Address entered incorrectly at checkout

  • Items marked as final sale

Please review sizing and order details carefully before purchasing.


Exchanges (Limited Cases Only)

We may offer an exchange only if:

  • Item arrives damaged

  • You received the wrong item

To request an exchange:

  • Email us within 48 hours of delivery

  • Include your order number

  • Include clear photos of the issue

If approved, we will provide exchange instructions.


Shipping Issues

Once your package is handed to the carrier, we are not responsible for:

  • Lost packages

  • Delayed deliveries

  • Carrier errors

We recommend contacting the shipping carrier directly for delivery issues.


Refused Packages

If a package is refused or returned due to incorrect address, the customer is responsible for reshipping fees.


Contact

For support:
failuresofyesterday@gmail.com